Flowspring's Privacy Policy

Flowspring, Inc. (“Flowspring” or “we”) is committed to safeguarding your privacy. This Privacy Policy explains the information we collect, how we collect it, and how we safeguard your Personal Information (defined below). Please read Flowspring’s Terms and Conditions attached to your Subscription Services Agreement and Order Form (the “Terms and Conditions”) for more information on terms and conditions governing your use of the Flowspring Services and Software. Please direct any questions regarding this policy to support@flowspring.com.

Information We Collect

We collect several types of information from and about users of our Services and Software, including information:

  • by which you may be personally identified, such as name, postal address, email address, telephone number, etc. (collectively, "Personal Information"); and
  • about your internet connection, the equipment you use to access our website and usage details (“usage information”).
We collect this information:
  • directly from you when you provide it to us; and
  • automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Cookies. Flowspring may log information using cookies, beacons, tags, and scripts. Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. These technologies are used in analyzing trends, administering the Site and services, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by our analytics or service provider companies on an individual as well as aggregated basis. This type of information is collected to make the website more useful to you and to tailor the experience with us to meet your special interests and needs.

How We Use the Information We Collect

We use the information we collect to provide, maintain, protect and improve Flowspring, to develop new features and products, and to protect Flowspring and our users. We also use this information to offer you tailored content. When you contact Flowspring, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Information We Share

We may share non-personally identifiable information publicly and with other organizations. However, we do not share Personal Information with organizations outside of Flowspring except for legal reasons, as detailed below. We will share Personal Information with companies, organizations or individuals outside of Flowspring if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request;
  • enforce the applicable Terms and Conditions, including investigation of potential violations;
  • detect, prevent, or otherwise address fraud, security or technical issues; or
  • protect against harm to the rights, property or safety of Flowspring, our users or the public as required or permitted by law.
  • Information Security

    Flowspring takes commercially reasonable precautions to protect Personal Information. We use a variety of industry-standard technical, contractual, administrative and physical security measures and procedures to help protect your personal information from unauthorized access, use, alteration or disclosure. Please note that despite our best efforts, no one can guarantee the security of personal information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of personal information at any time. We cannot and do not ensure or warrant the security of any information you transmit and you do so at your own risk. Flowspring operates secure data networks protected by industry-standard firewall and password protection systems.

    Links to Other Websites

    Our websites may provide links to other websites for your convenience and information. These websites may operate independently from Flowspring. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by Flowspring, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.

    Use of Site by Minors

    Minors under the age of 18 are prohibited from using the eVestment site. We request that these individuals neither use the eVestment site nor provide Personal Information through the eVestment Site.

    Changes to Our Privacy Policy

    This Privacy Policy may be amended from time to time. Please review it periodically. Changes to this Privacy Policy will be effective upon posting to the eVestment site. Your use of the eVestment site following these changes means that you accept the revised policy.